BotH: Chapter 9

I promise I will do residents part 2, but this popped up and I wanted to write about it first :)

Chapter 9
Employee Shenanigans

You would think that The Resort would be very particular in the employees that they hired. But what it comes down to is that if they passed the drug test, they were hired. We had a lady named Susie that was hired to be a part of the banquet team. She was hired to support the "core" team (me, my mom, Candace, and Remy) on larger events. I'm telling you know, this lady did not know beans about serving. She was nice as a person, but she was slow and stumbly/mumbly. It was hard to work with her when we were going mach 10 and we could barely get her going, let alone to keep up. In response to watching how she worked my boss said to Candace, "I just don't understand, she wore a suit to the interview." That's right folks, she was hired because she wore a suit to her interview...that solved a lot of questions as to why she was hired. She wasn't the only one.

Unfortunately the inmates ran the prison. Members of the restaurant and bar staff stole alcohol from the bar. One employee brought a duffle bag up to the floor with him and stuffed wine bottles in it. When a guest was done with their meal or if they needed it to be boxed up, it was brought to the back of the house to be taken care of. Time and time again I saw restaurant employees eating off of plates. Oh they didn't finish their fries? Then it's only natural that you should...super gross. When a guest first arrived to dine they were given a basket of bread that was freshly sliced. The servers would slice the bread, then sit there and eat the seeds that had fallen off the top. Also gross. The thing was that we were allowed to eat bread, so I don't know why they felt the need to pick seeds off the cutting board that was used over and over.

The thing about The Resort is that it is open 24/7, which means that it is staffed accordingly. You'd better believe that people were sleeping around with each other. The girl who worked overnight in Private Dining was sleeping with one of the security guards. The thing was that she was married and had kids. Yuck. Our other overnight guy (Van) was completely unreliable. He would show up, watch movies on his laptop, and then do some of his work here and there. We would show up at 6:45 am to get ready for breakfast and he usually hadn't done much to help, leaving us to pick up all the slack. He got fired/re-hired a million times. One time I had a guest call and ask for a side of berries to be added to his order. Alex asked Van to get the side of berries for room 611- meaning he wanted him to get them and add it to the table we were taking to his room. Van got the berries and walked off-- instead of putting it on his delivery table, he delivered just a bowl of berries! A few minutes later I got the angry phone call from the guest in room 611 that only his fruit had arrived and that he didn't want blackberries in it (not previously mentioned). He also slept on the job and would just forward calls to the front desk. This type of thing happened time and time again with Van.

This is my all time favorite story. Steve was a Private Dining Server and he was really good at his job. He was almost always on point and got tipped really well from guests. He and I got along and we carpooled to work a lot since he and his girlfriend shared one car. Anyway, remember how we couldn't be on property if we weren't working? Steve forgot that. He left work through the front entrance (into Park City) and went drinking but didn't remember until later that he had parked on the other side of the mountain and was shuttled to work, so he decided to cut through the hotel to catch the shuttle down to the employee lot. When I got to work the next morning everyone in security was in a roar over the surveillance video of Steve. Housekeeping had arrived that morning and there was poop all over the floor of their office. All over. Apparently Steve had been so drunk that when he was making his way to the shuttle he somehow mistook the Housekeeping office for the bathroom and made a mess everywhere. The video showed him stumbling all over, coming in and out of Housekeeping, and crawling out to the shuttle.  I felt bad for him since we were friends, and he got fired that day. He came up and said goodbye to me on his way out and he was crying. I think it was a hangover/oh-crap-what-did-I-do cry more than anything, but still, I was sad to see him leave. The news spread quick about what happened to him and people would say, "You work at The Resort? Did that guy really crap all over?" Yes, we became notorious amongst other Park City resort employees for having that guy.